Delete your VialForge account
Deleting your account permanently erases everything tied to it: your dose log, peptide library, vials, protocols, reminders, weight and measurement history, side effects, and your account record itself. It cannot be undone, and there is no backup copy to restore from.
Fastest way: in the app
- Open VialForge and sign in.
- Tap the gear icon (top right) → Name & password.
- Scroll to Danger zone, type your username and your password to confirm, and tap Delete my account.
Deletion happens immediately. Nothing is retained. If the account has a confirmed email address, we send one short note there to confirm the account is closed; the address is not kept after that.
Can't get in?
If you have lost your password and cannot sign in, email info@getforgeworks.com from the address on the account, or include your username. Requests are actioned within 30 days, usually much sooner.
If you pay through Google Play: deleting your account asks Google Play to cancel the subscription too, and the app tells you whether that worked. A Google Play subscription must also be cancelled in Google Play (Play Store, your profile icon, Payments and subscriptions, Subscriptions) unless the app confirmed it was cancelled. Uninstalling the app does not cancel it.
What is kept, and for how long
- Your data: nothing. It is removed from the database at deletion.
- Server logs containing IP addresses and request paths: up to 30 days, then rotated out. These are not linked to your log content.
- Payment records, if you ever subscribed: retained by Stripe as long as tax and accounting law requires. VialForge does not hold card details.
- Google Play purchase records, if you bought in the Android app: kept by Google under its own policies.